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Mountain Electric Cooperative Update- Hurricane Helene Restoration Efforts -Saturday October 19, 2024

Mountain Electric Cooperative Update- Hurricane Helene Restoration Efforts -October 19, 2024

Status for Mtn City service area:

We currently have an estimated 160 members out of power. The number of outages will continue to slowly decrease due to building new lines and replacing broke poles that were damaged by the storm.

General Area Crews Working in Mountain City district area: Forge Creek area (Clarence Potter Rd and Fall Branch area), Butler area (Green Rd.), Hwy 167/Little Dry Run Rd/Hideaway Drive, Poga/321/ Heaton Branch area, and Trade area. Service crews are working in different areas of the county.

General Area Tree Crew Working: Tree service crews are working alongside the line crews as well as Heaton Branch and Walnut Mtn area.

Status of Newland and Roan Mtn:

We currently have 630 members out of power in Newland. The outage restoration numbers are slowly decreasing due to each outage taking 3 hours or more to repair, to only get 1-2 members back on. It is a slow process, where most of the damage is severe and rough terrain.

The Roan Mountain system is mostly restored. If you still do not have power, and you did not report it yesterday, please call the Roan Mountain office at 423-772-3521.

We have multiple service crews working in all areas on secondary lines and meter poles.

General area crews are working in Newland district

4 crews are still on Old Beech working on Flat Springs Rd., Buckeye Rd., Russ Norris Rd. and Poga area along with excavators. 3 crews are still working Elk River Rd. along with excavator.

Crews are also in River Run, Hwy 183 taps, Roseboro with excavator, and Banner Elk.

General area crews are working in Roan Mtn district—Roan Mtn service crews are working on secondary and service work now. If you still do not have power and you did not call to report it yesterday, please call the Roan Mountain office at 423-772-3521.

If you have a medical need (oxygen, dialysis or other medical conditions), please find a local emergency shelter. Electricity and essential needs are being supplied at these shelters.

Please call your local office first and see if they can assist you before leaving me a message. I know there are several members without electricity still and can assure you all the MEC crews and contractors are working. These individuals have worked 15 hours (or more) daily for 23 days straight. Crews are working as quickly as possible and want your power restored also. I also want to ask that you please remember a lot of employees have damages to their own homes they have not been able to attend to because they are working hard for you, our members.

Rodney Metcalf, General Manager

Mountain Electric Cooperative

C: 423.727.1810

Fax: 423.727.1822

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