The National Suicide Prevention Lifeline is now active across the United States.

The 988 Suicide and Crisis Lifeline will connect callers with trained counselors that are part of the existing Lifeline network.

These trained counselors will listen to callers, understand how their problems are affecting them, provide support, and connect them to resources if necessary.

Since 2012, the North Carolina Department of Health and Human Services has partnered with REAL Crisis Intervention Inc. in Greenville to operate the NC Suicide Prevention Lifeline call center.

In addition to providing trained crisis counseling, the call center connects also callers to help in their local community based on each caller’s specific needs.

The call center is also adding 24/7 chat and text response.

The new 9-8-8 number is expected to bring up to 30% more calls per year, because it is easier to remember and access.

The previous Lifeline phone number (1-800-273-8255) will always remain available to people in emotional distress or suicidal crisis.

For more information on the NSPL, visit 988LifeLine.org.

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